Communikation und management

Our efforts in the field of communication and management:

• An annual report with the most important key figures is available. 
• Complaints from guests are systematically documented and processed.
• We regularly survey our guests' satisfaction and proactively encourage them to tell us, what they want.
• We favour suppliers with a certified environmental management system.
• We conduct a documented appraisal interview with our employees at least once a year.
• Every employee is equally important - so at the end of the season, everyone receives an equal share of our tips, which we collect in a joint fund.
• We work together constructively: employees can make suggestions for improvement at any time.